Magic Jack. I was curious as well as done with AT&T.
I purchased a Magic Jack and began using it on April 2o,2012. I purchase the basic unit because I knew I was going to use it specifically on my computer and for fax only. My computer never shuts off so the unit stays on and ready to send or receive fax’s.
The Magic Jack actually woke me up from the horrors of what AT&T did to me. I was paying $60.00 a month for my dedicated fax line. My dedicated fax line number was not supposed to be published though it was. I didn’t know it for a year. When I hooked up my Magic Jack and began using it I noticed telephone numbers on the Magic Jack telephone key pad. The caller I.D. showed telephone numbers I was not familiar with. I called some of the numbers back and found that the callers got my fax number from many search engines and other places that publish telephone numbers thinking they were contacting Action Locksmith Inc.
I realized that for a whole year I lost several calls due to this AT&T mistake. I had to contact many places to correct this major issue. I lost thousands of dollars and customers.
I liked the Magic Jack, though for a business, the inconsistent nature of the V.O.I.P Voice over internet protocol causes a frustrating issue when faxing. If you had to send or receive very few faxes it would be fine. I have not tried to use it as a telephone line for actual voice calling so I can’t comment on that.
I have had many complaints from my customers who I sent faxes to. They said there was many inconsistencies as well as not getting all the pages or half pages. The problems were to much to ignore so I had to stop using Magic Jack.
All in all it was a good experience and I would recommend it only if you don’t have to rely 100% on it.
Unfortunately I had to go back to AT&T. A telephone line is really the only way to make sure your faxes go through.
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